1. Introduction

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and we work hard to protect your information and give you control over it.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and contact details
• Account credentials and login details
• Billing and payment information (when required)
• Travel preferences and booking details when using our travel management services
• Communications with our support team

2.2 Automatic Information

• Device type, browser, and operating system
• IP address and approximate location data
• Usage logs and activity within our services
• Cookies and tracking technologies (see Section 8)

3. How We Use Your Information

• Deliver and improve our travel and technology services
• Integrate with SAP and other systems for compliance
• Provide analytics and reporting to clients
• Communicate updates, offers, and service notices
• Ensure security, fraud prevention, and regulatory compliance

4. Information Sharing and Disclosure

4.1 With Your Consent

We only share personal data when you authorize us to do so.

4.2 Service Providers

We may share data with trusted third-party providers (e.g., hosting, payment processing, SAP integration partners) to support our operations.

4.3 Legal Requirements

We may disclose your data if required by law, government request, or to protect our legal rights.

5. Data Security

We use technical, administrative, and organizational safeguards to protect your information, including:

• SSL/TLS encryption across all services
• Access control restricted to authorized employees
• Regular security reviews and system monitoring

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, data will be securely deleted or anonymized.

7. Your Rights and Choices

Under applicable laws (including POPIA in South Africa and GDPR in the EU), you have the right to:

• Access, correct, or update your personal data
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data in portable format
• Withdraw consent for communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize services. You may adjust your browser settings to disable cookies, but some features may not function properly without them.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure such transfers are protected by appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.